Archive for William Antonelli

How to clear Discord’s cache on any device and keep the app running smoothly

The Discord logo displayed on an Android phone. More copies of the Discord logo float in the background.
Every device lets you clear Discord's cache.
  • You can clear Discord's cache on your Mac or PC by deleting the dedicated "Cache" folder.
  • On an Android device, you can clear Discord's cache through the Settings app.
  • On an iPhone or iPad, the only way to clear Discord's cache is by offloading or deleting the app.

If you're in an active Discord server, chances are that you're seeing dozens, if not hundreds of messages a day. And that's just one server — imagine all the pictures and links and memes that get picked up across them all.

Every version of the Discord app keeps a lot of this data saved in a cache folder, and if it gets too big your app and device can slow down. Luckily, you can clear the cache in just a few moments.

How to clear Discord's cache on a PC

On a Windows PC, you'll need to find Discord's "appdata" location. This is where Windows keeps a lot of the basic code and resources that Discord needs to run — and it's also where the cache lives.

Be sure to close Discord before doing this.

1. Close Discord, then open the search menu on your PC and type in %appdata%. When the folder appears in your results, open it.

A search for “%appdata%” in Windows 10.
This is the easiest way to find the folder.

2. You'll see a list of different apps. Open the discord folder.

3. In this folder, you'll need to find and delete three folders: Cache, Code Cache, and GPUCache. You can do this by right-clicking on them and selecting Delete, pressing Delete on your keyboard, or by dragging them to the Recycle Bin.

Don't worry about breaking Discord — the next time you open it, it'll create these three folders again, but without anything in them.

The Discord appdata menu in Windows 10, with three folders selected for deleting.
Delete these three folders.

How to clear Discord's cache on a Mac

In macOS, most apps keep their important data inside of a big repository called "Application Support." This is where you'll find Discord's cache too.

1. Close Discord, then open up any Finder window.

2. Click Go at the top of the screen, and then select Go to Folder… at the bottom of the drop-down menu that appears.

3. Type ~/Library/Application Support/discord and press Return on your keyboard.

The Go to Folder menu in macOS, with “~/Library/Application Support/discord” typed in.
Head to Discord’s Application Support folder.

4. You'll be brought to Discord's Application Support folder, which is filled with different folders and files. Find and delete the Cache, Code Cache, and GPUCache folders, either by right-clicking and selecting Move to Trash, or by dragging them to the Trash.

The next time you open Discord, these folders will reappear without anything inside.

How to clear Discord's cache on Android

You'll need to head to the Settings app on your Android device to clear caches.

1. Open the Settings app and tap Storage, and then Apps.

2. Scroll down the list until you find Discord, and tap it.

3. Tap the Clear cache option.

The Storage information screen for Discord on an Android phone.
Every device lets you clear Discord’s cache.

How to clear Discord's cache on an iPhone or iPad

Unlike other devices, the only way to clear an app's cache on an iPhone or iPad is to remove the app. You can do this in two ways: By offloading it, or by deleting it.

Offloading an app will erase all of its temporary data (including the cache) but keep most of the app intact so you can redownload it quickly. Deleting the app gets rid of everything. 

To either offload or delete Discord:

1. Open the Settings app and tap General, and then iPhone Storage or iPad Storage.

2. Wait for the list of apps to load, then find and tap Discord.

3. Select Offload App or Delete App.

The page on an iPhone that lets the user offload and delete Discord.
Select either option.

If you just want to delete Discord, you can also do that from the Home Screen by holding your finger down on the icon, selecting Remove App, and then Delete.

Once you've deleted Discord, feel free to reinstall it from the App Store.

Read the original article on Business Insider

How to clear Discord’s cache on any device and keep the app running smoothly

The Discord logo displayed on an Android phone. More copies of the Discord logo float in the background.
Every device lets you clear Discord's cache.
  • You can clear Discord's cache on your Mac or PC by deleting the dedicated "Cache" folder.
  • On an Android device, you can clear Discord's cache through the Settings app.
  • On an iPhone or iPad, the only way to clear Discord's cache is by offloading or deleting the app.

If you're in an active Discord server, chances are that you're seeing dozens, if not hundreds of messages a day. And that's just one server — imagine all the pictures and links and memes that get picked up across them all.

Every version of the Discord app keeps a lot of this data saved in a cache folder, and if it gets too big your app and device can slow down. Luckily, you can clear the cache in just a few moments.

How to clear Discord's cache on a PC

On a Windows PC, you'll need to find Discord's "appdata" location. This is where Windows keeps a lot of the basic code and resources that Discord needs to run — and it's also where the cache lives.

Be sure to close Discord before doing this.

1. Close Discord, then open the search menu on your PC and type in %appdata%. When the folder appears in your results, open it.

A search for “%appdata%” in Windows 10.
This is the easiest way to find the folder.

2. You'll see a list of different apps. Open the discord folder.

3. In this folder, you'll need to find and delete three folders: Cache, Code Cache, and GPUCache. You can do this by right-clicking on them and selecting Delete, pressing Delete on your keyboard, or by dragging them to the Recycle Bin.

Don't worry about breaking Discord — the next time you open it, it'll create these three folders again, but without anything in them.

The Discord appdata menu in Windows 10, with three folders selected for deleting.
Delete these three folders.

How to clear Discord's cache on a Mac

In macOS, most apps keep their important data inside of a big repository called "Application Support." This is where you'll find Discord's cache too.

1. Close Discord, then open up any Finder window.

2. Click Go at the top of the screen, and then select Go to Folder… at the bottom of the drop-down menu that appears.

3. Type ~/Library/Application Support/discord and press Return on your keyboard.

The Go to Folder menu in macOS, with “~/Library/Application Support/discord” typed in.
Head to Discord’s Application Support folder.

4. You'll be brought to Discord's Application Support folder, which is filled with different folders and files. Find and delete the Cache, Code Cache, and GPUCache folders, either by right-clicking and selecting Move to Trash, or by dragging them to the Trash.

The next time you open Discord, these folders will reappear without anything inside.

How to clear Discord's cache on Android

You'll need to head to the Settings app on your Android device to clear caches.

1. Open the Settings app and tap Storage, and then Apps.

2. Scroll down the list until you find Discord, and tap it.

3. Tap the Clear cache option.

The Storage information screen for Discord on an Android phone.
Every device lets you clear Discord’s cache.

How to clear Discord's cache on an iPhone or iPad

Unlike other devices, the only way to clear an app's cache on an iPhone or iPad is to remove the app. You can do this in two ways: By offloading it, or by deleting it.

Offloading an app will erase all of its temporary data (including the cache) but keep most of the app intact so you can redownload it quickly. Deleting the app gets rid of everything. 

To either offload or delete Discord:

1. Open the Settings app and tap General, and then iPhone Storage or iPad Storage.

2. Wait for the list of apps to load, then find and tap Discord.

3. Select Offload App or Delete App.

The page on an iPhone that lets the user offload and delete Discord.
Select either option.

If you just want to delete Discord, you can also do that from the Home Screen by holding your finger down on the icon, selecting Remove App, and then Delete.

Once you've deleted Discord, feel free to reinstall it from the App Store.

Read the original article on Business Insider

11 ways to fix a ‘No Internet, secured’ status in Windows 10 and Windows 11

The Wi-Fi menu in Windows 10, with the selected network showing a “No Internet, secured” error.
Nearly every Windows user sees the "No Internet, secured" error at least once.
  • The "No Internet, secured" message on Windows computers means that you're connected to an internet signal, but it's not transferring data.
  • There are a few ways to fix the "No internet, secured" message, including resetting your router.
  • You should also try running Windows' built-in internet troubleshooter, which can fix some more advanced issues.
  • Visit Insider's Tech Reference library for more stories.

It doesn't matter how much of a computer whiz you are — at some point in your life, you're going to run into internet issues. And if you have a Windows 10 or Windows 11 computer, you might be familiar with the most common internet issue of them all: The "No Internet, secured" message.

If you haven't dealt with it before, this status can be confusing. "No Internet, secured" means that your computer is connected to a private internet network, but there's a problem with the connection, so you can't receive any data. You'll usually see this message when you try to connect to a Wi-Fi signal that's too far away, but it can appear with almost any network.

Luckily, there are just as many ways to fix the issue as there are ways to cause it. Here are eleven ways to fix the "No Internet, secured" error in both Windows 11 and Windows 10.

Get closer to the internet router

As mentioned, the most common reason that you'll see the "No Internet, secured" status is that you're too far away from the source of your internet connection. This makes it so your computer can sense the Wi-Fi network and "connect" to it, but the signal will be too weak to actually transfer any data.

Move your PC closer to the internet router, or move your router closer to your PC. In general, you should keep your home's internet router in a central location, high off the ground, away from any objects or barriers to block the signal.

An internet router sits on a table, as two people use computers nearby.
Keep your router in an open, central area.

If your home is big enough that one internet router isn't enough to get a strong signal everywhere, consider investing in a Wi-Fi extender, or even a mesh network. Both of these options will help carry a strong Wi-Fi signal throughout your home.

Restart your router and computer

Restarting your router will refresh its connection to your internet service provider (ISP), and all your devices. It might sound too simple to be true, but a quick restart can fix all sorts of internet problems.

You don't need to do anything fancy to restart an internet router. Just unplug its power cable for at least ten seconds, then plug it back in and give the router a few minutes to start up. Once it's ready, try connecting to the network again.

And of course, consider restarting your computer alongside it. This can help fix a surprising number of glitches too.

Disable your VPN

While VPNs are great for protecting your privacy online, they can also occasionally screw with your internet signal. It's not uncommon for VPNs to slow down your internet connection, which can lead to "No Internet" errors.

If you find your internet cutting out while you're using a VPN, try disabling it. If the connection suddenly starts working, it means there's an issue with that VPN. You can change its settings, or try a different VPN program.

Use Windows' internet troubleshooters

Windows 10 and Windows 11 are incredibly complex operating systems. Even the simplest PC has dozens of different processes — some of which were developed two decades ago — running at the same time. This makes it almost inevitable that you'll run into an error or glitch at some point.

Microsoft knows this, so both versions of Windows include a suite of automatic troubleshooting tools. And internet issues are so common that Windows actually includes two separate troubleshooters dedicated to fixing them. These tools will go through a checklist of basic issues and try to fix whatever bugs you're facing.

To find both of Windows' internet troubleshooters:

1. Open the Settings app on your PC.

2. In Windows 10, select Update & Security. In Windows 11, select System.

3. Scroll down the list of options and click Troubleshoot, then select Additional troubleshooters (10) or Other troubleshooters (11).

4. Click and go through both of the internet troubleshooting tools on this page. They're called Internet Connections and Network Adapter.

The Internet Connections troubleshooter in Windows 11.
The two internet troubleshooters are similar, but can fix different problems.

These tools should identify the issue and fix it right away. But if it says that it can't find any issues, or that it found an issue but can't fix it, continue reading.

'Forget' the internet connection

When your PC connects to a Wi-Fi signal, it records and remembers a wealth of information about that signal. This makes it easier for your PC to use it in the future, but can also trip you up. If anything about that Wi-Fi connection changes — for example, its name or signal type — and Windows is still using outdated information, you might encounter the "No Internet" error.

You can fix this by erasing the information that Windows has saved, and then reconnecting to the Wi-Fi signal. This will refresh your PC's records and update old data.

To forget a Wi-Fi network:

1. Open the Settings app on your PC and select Network & Internet.

2. Click Wi-Fi, and then Manage known networks.

3. Select the Wi-Fi network you're trying to fix, then click Forget.

Once you've forgotten the network, connect to it again.

Reinstall the network drivers

Nearly all of the hardware on your Windows computer runs using "drivers," small pieces of software that tell the computer how to function. As time goes on, some drivers can malfunction, and the hardware that they run will stop working. In this case, you can reset the driver by uninstalling it, and then reinstalling it.

To do this:

1. Right-click the Windows icon in your taskbar and select Device Manager from the list that appears.

2. In the Device Manager window, open the Network adapters menu and find your computer's Wi-Fi driver. Its name will change from computer-to-computer, but look for phrases like Wi-Fi 6 and Wireless Network Adapter.

3. Right-click the driver and select Uninstall device

4. In the pop-up that appears, check the box that asks if you want to Delete the driver software (Windows 10) or Attempt to remove the driver (Windows 11), then click Uninstall.

5. Restart your PC.

The Device Manager in Windows 11, with a menu asking if the user wants to uninstall a driver visible.
Once you restart the computer, it'll sense and reinstall the driver you remove.

As the computer turns back on, it'll reinstall the Wi-Fi driver. This will (hopefully) fix any issues it's having.

Refresh your connection using the Command Prompt

The Command Prompt is a powerful but hard-to-master program that lets you control nearly every aspect of your PC. Its blank black screen can look intimidating, but if you know the commands to enter, there's nothing to fear.

Search for the Command Prompt on your computer, and when it appears in the results, right-click on it and select Run as administrator.

Once it's open, there are five separate commands that you'll want to run. Type in a command and press Enter, then move onto the next.

  • netsh winsock reset
  • netsh int ip reset
  • ipconfig /release
  • ipconfig /renew
  • ipconfig /flushdns

Then restart your computer.

The Command Prompt in Windows 11, with a variety of internet-related commands entered in.
This process will also tell you what your current IP address is.

Change your Wi-Fi properties

This is a rare problem, but you'll also want to make sure that the Wi-Fi network is communicating with your PC in the right way. If the PC thinks that your Wi-Fi doesn't support full connectivity, it won't work.

1. While you're connected to the network that you're trying to fix, open the Control Panel app and click Network and Internet, then Network and Sharing Center, and then Change adapter settings.

2. Right-click the Wi-Fi network you're connected to and select Properties.

3. In the Networking tab, make sure that these seven options have checkmarks next to them:

  • Client for Microsoft Networks
  • File and Printer Sharing for Microsoft Networks
  • QoS Packet Scheduler
  • Internet Protocol Version 4 (TCP/IPv4)
  • Microsoft LLDP Protocol Driver
  • Link-Layer Topology Discovery Responder
  • Link-Layer Topology Discovery Mapper I/O Driver

4. If Internet Protocol Version 6 (TCP/IPv6) has a checkmark, click the checkbox to remove it.

The Wi-Fi properties menu in Windows 11.
You don't need to check off every option in this menu.

Test your internet connection again. If nothing changes, come back here and check off Internet Protocol Version 6 (TCP/IPv6) again.

Change your DNS server

Your Wi-Fi connection's DNS server — short for Domain Name System — is what allows you to connect to websites and other computers. If the DNS server that you're using is faulty, it'll cut you off from the internet.

In most cases, your PC will just use whatever DNS server your ISP provides. But you can also set your DNS server manually, which can fix "No Internet" errors.

1. Follow the steps in the Change your Wi-Fi properties section above to open your connection's Properties window.

2. Double-click on the Internet Protocol Version 4 (TCP/IPv4) option to open a new window.

3. In the General tab, click the Use the following DNS server addresses option.

4. Enter in the new DNS servers that you want to use. If you aren't sure, try 8.8.8.8 and 8.8.4.4these are the addresses for Google's Public DNS project. You can also try 9.9.9.9 and 1.1.1.1, which belong to the DNS provider Quad9.

5. Click OK to save your changes.

The Internet Protocol Version 4 (TCP/IPv4) Properties menu in Windows 11.
You might also be able to get a new DNS address from your ISP.

Perform a network reset

If nothing else has worked, this is the only other thing that you can do right from your computer. 

Just like a factory reset will erase everything on your device and return it to its original state, a "network reset" will wipe out all of your Wi-Fi settings. It'll be like you've never connected to the internet on your PC at all.

Note that doing this will erase any saved Wi-Fi passwords. And if your PC is connected to a wider network of computers, you'll lose that connection too.

1. Open the Settings app and click Network and Internet.

2. In Windows 10, click Status. In Windows 11, scroll down and click Advanced network settings.

3. Click Network reset, and then Reset now.

Your computer will restart. Once it turns back on, all your internet settings will be erased.

The “Network reset” page in Windows 11.
This option is located in different menus depending on which version of Windows you have.

Contact your ISP or a repair shop

If you've gone through every method and you're still getting the "No Internet, secured" message, there's a deeper problem at play. And chances are that you can't fix it yourself.

First, you should contact your internet service provider. Depending on where you live, this might be Verizon, Spectrum, Optimum, Comcast, or another company.

There's a chance that the problem is coming from their end — maybe there's an outage in your area, or a bug that's blocking service. If you're behind on paying bills, they might be cutting you off too. As a last resort, they might even replace your internet router.

If they can't help, bring your PC to a repair shop. They can tell you if your computer's Wi-Fi components are faulty, and fix them for you. Depending on the shop, they might be able to look at your internet router too.

Read the original article on Business Insider

How to play on the League of Legends ‘PBE’ server and test out new features

A group of characters from League of Legends.
The League of Legends PBE is open to anyone who qualifies.
  • The League of Legends PBE server lets you test new features and items before they get officially added to the game.
  • PBE stands for Public Beta Environment, and it runs separately from the main League of Legends game.
  • To sign up for the League of Legends PBE, your account needs to be in "good standing" and reach a certain honor level.
  • Visit Insider's Tech Reference library for more stories.

League of Legends receives a major "season" update every year, and minor ones every few weeks. These patches add bug fixes, new items and mechanics, reworked characters, and more. And while most updates go by without making much impact, some can completely reinvent the game.

But Riot Games doesn't just add these new features without testing them. Every update is played and reviewed by both Riot's own developers and regular League of Legends players using the PBE server.

The League of Legends PBE (Public Beta Environment) server is where Riot first releases all their new updates, so users can test them out and catch any early bugs before the official release. The PBE runs separately from normal League games, and users need to meet certain criteria to log into it.

You can check whether you qualify for the PBE in moments, and if you do, download the client to start playing right away.

How to check if you're eligible for the League of Legends PBE

Before you can play on the PBE, you need to make sure you qualify.

To play on the PBE, your account must be "in good standing" — in other words, you can't be banned or have any restrictions (for example, having your chat privileges revoked). You also need to have at least honor level three.

To check that you meet these requirements and register:

1. Head to the PBE signup page and click Log In to log into your Riot Games account, or Check My Eligibility if you're already logged in.

The PBE registration page on the League of Legends website.
Log in and check your eligiblity.

2. If you're eligible, you'll be told that your account is now linked to the PBE. If you're not, it'll either tell you so or just refresh the page with no change.

The PBE signup page can sometimes be buggy, so if you know you qualify but it doesn't work, try again later. If you've qualified, you can start playing.

How to play on the League of Legends PBE Server

The PBE uses a different server than regular League, meaning that you'll have to download a new program to use it.

1. On the registration page we talked about above, click Already have a PBE account? Download here. You'll find direct download links for both the Windows PBE client and macOS PBE client.

2. Download the file and open it, then click Install.

3. A new icon labeled League of Legends PBE should appear on your desktop. Open it and log into your Riot Games account.

4. When you reach the intro screen, click the small arrow icon next to Play and select League of Legends PBE from the menu.

The introduction page for the League of Legends client. The "League of Legends PBE" option is highlighted.
Select the PBE option.

5. Let the client install any updates, and agree to any of the Terms of Service that it presents you. When asked, choose your PBE username — it can be the same as your regular username or different.

6. Play through the tutorial, or press Esc to exit the game early.

Congrats — you've now got a fully functioning PBE account.

Read the original article on Business Insider

Here’s what happens when you block someone’s number on your iPhone

  • When you block someone's number on your iPhone, that number can't call, text, or FaceTime you.
  • The blocked number can still leave you voicemails, but they'll be sorted away from your regular voice mailbox.
  • Blocking someone's number on your iPhone doesn't prevent that person from contacting you through third-party apps like WhatsApp.
  • Visit Insider's Tech Reference library for more stories.

When you block someone's number, your iPhone doesn't care who it is — their phone number will be completely shut out of your life.

At least, their text messages, phone calls, and FaceTime calls will be. Blocking a number on your iPhone can't prevent that person from reaching out via third-party apps like Facebook, WhatsApp, or Instagram, unfortunately.

But what does it look like on the blocked person's end? Can they tell that they've been blocked?

Here's everything that happens after you block someone on your iPhone.

What happens when you block a number on your iPhone

Blocked text messages disappear

When someone that you've blocked texts you, their texts go nowhere. They won't receive any notification that they're blocked, and their messages will still look like they've been sent. But you won't receive any of them, and you can't respond.

what happens when you block a number on iphone
The text message they send won't say "Delivered" under it.

Blocked FaceTime calls ring forever

When someone you've blocked tries to FaceTime you, their phone will simply ring and ring without an answer. Nothing happens on your end, and you won't know that they're calling.

It'll go on like this until the blocked caller gives up and stops trying to call.

Blocked phone calls go straight to voicemail

When someone you've blocked calls you, they'll be sent right to your voicemail, as if your phone was turned off. This is their only clue that you blocked them.

The blocked caller can still leave a voicemail, but it won't show up with your regular messages. Instead, you need to scroll down to the bottom of the voicemail window and tap the Blocked Messages option.

The Voicemails menu on an iPhone. The Blocked Messages option is highlighted.
Your blocked voicemails are sorted into a different folder.
Read the original article on Business Insider

How to cancel your SiriusXM subscription in 2 ways

Prices are accurate at the time of publication.

The app icon for SiriusXM Radio.
You can cancel most SiriusXM subscriptions using your phone.
  • The method you'll use to cancel a SiriusXM subscription depends on how you signed up.
  • If you signed up for SiriusXM through the mobile app, you'll need to cancel using your phone.
  • Otherwise, you'll need to contact SiriusXM's customer support team online or over the phone.
  • Visit Insider's Tech Reference library for more stories.

For some people, SiriusXM is synonymous with radio. But even if you've had it for years, there might come a time when you don't want to pay SiriusXM's monthly fees.

No matter your reason, there are a few different ways to cancel a SiriusXM subscription. Which one you use will depend on how you signed up in the first place.

How to cancel your SiriusXM subscription

When SiriusXM first launched, you could only listen to its stations if you had a compatible car. But now you can sign up using the official mobile app, too.

If you signed up with the mobile app

When you sign up using the mobile app, it'll connect SiriusXM to your Apple or Google account. This means that you'll have to go through that Apple or Google account to cancel.

If you use an iPhone or iPad:

1. Open your iPhone's Settings app and tap your name at the top of the page.

2. Tap Subscriptions, then select SiriusXM from the list.

The Apple ID menu on an iPhone. The Subscriptions option is highlighted.
Open your Apple ID Subscriptions menu.

3. Select Cancel Subscription and confirm that you want to end your membership.

If you use an Android phone or tablet:

1. Open the Google Play Store app and tap your profile icon in the top-right.

2. Tap Payments & subscriptions and then Subscriptions.

The Google menu in an Android phone's Google Play Store app. The "Payments & subscriptions" option is highlighted.
Head to your Google account's "Payments & subscriptions" page.

3. Select SiriusXM from your list of subscriptions, and tap the Cancel subscription button when it appears.

If you don't see SiriusXM in your list of subscriptions, keep reading. It probably means that you signed up with SiriusXM directly.

If you signed up with SiriusXM directly

This is the method you'll use if SiriusXM came included with your car, if you signed up through the website, if you called them to start your membership, and more. If you didn't use the mobile app, this is probably the category you fall into.

To cancel a direct SiriusXM subscription, you need to contact the company. You can do this online by heading to this page and clicking Chat with an Agent, or by calling them at 1-866-635-5020.

The online chat is open seven days a week, but the phone service is only available Mondays through Fridays.

The page on SiriusXM's website that describes how to cancel your service directly.
Click the "Chat" option to start an online conversation.
Read the original article on Business Insider

How to change your Steam password from your computer or phone

Steam application icon
There are a few different ways to change a Steam password.

If you're like most PC gamers, you've probably got a few games in your Steam library, if not dozens. But while having all your games in one place can be incredibly convenient, it also makes Steam accounts prime targets for hackers and scammers.

Like with most apps, the best way to keep your Steam account safe is by using a strong password (probably one created by a password manager). And luckily, you can change your Steam password in a variety of ways.

How to change your Steam password using the desktop app

This works on both PC and Mac computers.

1. Open the Steam app and then click Steam in the top-left corner of the screen.

2. In the drop-down menu that opens, click Settings (PC) or Preferences (Mac).

3. The Settings window will open. Make sure that Account is selected in the left sidebar, then click Change Password.

The Preferences window in Steam. The "Change Password" option is highlighted.
Select the "Change Password" option.

4. A web browser window will open. Go through the two-factor authentication process if asked, then enter your new password twice.

5. Click Change Password, and your new password will be saved.

The page that lets a user change their Steam password.
Enter and confirm your new password.

How to change your Steam password using the website

1. Head to the Steam website and log into your account, if you haven't already.

2. Click your username in the top-right corner, and then select Account details from the drop-down.

A section of the Steam website. The "Account details" option is highlighted.
Head to your account page.

3. Scroll down to the Account Security section, then click Change my password.

The "Account details" page on the Steam website. The "Change password" option is highlighted.
You'll find the "Change password" option in the third section of this page.

4. Go through the two-factor authentication process if asked, then enter your new password twice.

5. Click Change Password to save your new login info.

How to change your Steam password using the mobile app

1. Open the Steam app and tap the three stacked lines in the top-left corner.

2. At the bottom of this sidebar menu, tap Account Details.

The sidebar menu in the Steam mobile app. The "Account Details" option is highlighted.
Tap "Account Details."

3. Scroll down to the Account Security section and tap Change my password.

4. Verify your account if asked, and then enter your new password twice.

5. Tap Change Password to save your new login info.

Read the original article on Business Insider

What ‘pending’ means on Snapchat, and how to fix it

The Snapchat app icon on an iPhone.
To fix a "pending" error on Snapchat, you can try resetting the app.
  • If your Snapchat message is "pending," it usually means you're not friends with the recipient.
  • Even if you've sent them a friend request, you might still see the gray "pending" arrow.
  • Snapchat might also give you the "pending" arrow if your internet connection is spotty.
  • Visit Insider's Tech Reference library for more stories.

Snapchat is a pretty transparent app. It notifies you when someone sees your messages, screenshots them, replays them, and more. Most of these notifications are simple — but what does it mean when a message is "pending?"

If your message is pending, it'll sit in your feed with a dull gray arrow. And whoever you sent the Snap to probably won't see it.

Here's what that mysterious "pending" message means, and how to fix it.

What does 'pending' mean on Snapchat?

At its most basic, "pending" means that Snapchat knows you're trying to send a message, but can't complete the request.

A "pending" message on Snapchat.
A pending message will have a gray arrow next to it.

The most common reason for this is that the person you're trying to send a Snap to doesn't have you added as a friend. By default, Snapchat will block any messages sent to you by a non-friend, and it'll give the sender the pending message.

Even if you've sent the person you're trying to contact a friend request, the pending message won't go away until they've added you.

If you're sure that you're Snapchat friends with someone, but you're still seeing the pending message, it might mean that they've unfriended you. Check their profile to see if there are menus called Saved in Chat and Chat Attachments — if you don't see these on their profile, it means you're not friends.

A Snapchat profile page. The "Saved in Chat" and "Chat Attachments" menus are highlighted.
These menus will appear on every profile that you're friends with.

But being left on "pending" doesn't always mean a broken friendship. In some cases, it might just be a bug with Snapchat.

How to fix the 'pending' message on Snapchat

Before anything, you'll of course want to make sure that you are friends with the person you're trying to contact. Again, check their profile to see that you're really connected.

If you're sure, check your internet connection. A weak signal can mess with your Snaps, tricking the app into thinking that your messages can't go through. Get closer to your Wi-Fi router, reset it, connect to a new signal — whatever will get you the best connection.

You should also restart Snapchat. Swipe up from the bottom of your phone's screen to see every app you have open, then swipe Snapchat off the screen to fully close it. If that doesn't work, restart your phone itself too.

Failing that, uninstall the Snapchat app and download it again from your device's app store. You might need to log in again, but this will definitely refresh all your pending messages.

The "Remove App" menu on an iPhone.
Uninstall the app to refresh it.

Finally, you can check to see if Snapchat is down or experiencing outages. Whenever there's a problem with Snapchat's servers, they post about it on the Snapchat Support Twitter page. Give it a look.

If none of these fixes work, there isn't much else that can be done. Try messaging your friend later, or using another app.

Read the original article on Business Insider

How to fix Disney Plus Error Code 83 on your streaming device, phone, or computer

Disney Plus Devices
Hitting Error Code 83 on Disney Plus usually just means you need to restart the app.
  • On Disney Plus, Error Code 83 means that the app thinks you're using an "incompatible" device.
  • Restarting both your device and Disney Plus can be an easy fix for the error code.
  • You should also make sure your device is updated and that you're watching Disney Plus using the correct method.
  • Visit Insider's Tech Reference library for more stories.

There are few things more frustrating than a confusing error code. Every company uses a different naming system for them, it's never clear what the error means, and they seem to pop up at the worst times.

On Disney Plus, one of the most common error codes is "Error Code 83." This one signals that Disney Plus thinks you're using an "incompatible" device — in other words, it thinks you're trying to watch on a device that can't actually run the app. This is probably meant to be an anti-piracy measure, but glitches mean that you can run into it even on the right devices.

But luckily, assuming you are using a compatible device, there are a few quick ways to fix Error Code 83. Here's what you should do.

Check your internet connection

Like most streaming apps, you need a strong internet connection to watch Disney Plus smoothly. And unfortunately, a spotty internet connection can trick Disney Plus into thinking that there's an issue with your device, which will trigger Error Code 83.

If you're using a wireless internet connection, try to strengthen the signal by resetting your router, moving the router closer to your streaming device, turning off other internet-connected devices, or simply connecting to a new signal. 

If you're using a computer, game console, or compatible streaming device, you can also connect to an ethernet cable instead.

Restart Disney Plus and your device

You've heard the old adage: "Turn it off and back on again." This is still one of the best troubleshooting tips you can find.

First, shut down Disney Plus. 

  • On a game console or streaming device, just close the app.
  • On a phone, swipe up from the very bottom of the screen to open the list of running apps, then swipe Disney Plus off the screen.
Closing the Disney Plus app on an Android phone.
Fully shut down the app, don't just exit it.
  • On a computer, exit your web browser.

Then open Disney Plus again and try watching something.

If that doesn't work, you should turn your device off and back on again.

Failing that, if you're using your phone, game console, or streaming device, uninstall Disney Plus and re-download it.

Update your device and the app

Disney Plus has been around for a few years now, so it runs on all sorts of devices. But if you haven't updated your device in a while, Disney Plus might not support it anymore.

You can update your device through the Settings menu. If whatever device you're using is so old that you can't even install updates, you should consider buying a new one.

You'll also want to make sure that the Disney Plus app itself is updated.

  • On a game console or streaming device, highlight the Disney Plus app on your home screen and press the options button on your remote.
A menu that lets you update the Disney Plus app on a Roku device.
Most devices should install these updates automatically, but it never hurts to check.
  • On a phone, head to the iPhone's App Store or the Android Play Store.
  • On a computer, there's no Disney Plus app, but you can update your web browser by clicking the three dots or lines in the top-right corner. You might need to open the browser's Settings menu, too.

Make sure you're watching with the right method

Disney Plus supports a variety of different devices. But each of these devices has a specific way you're supposed to watch Disney Plus.

For example, if you're using your iPhone or Android, make sure that you're using the official Disney Plus app. Trying to watch through a web browser won't work.

And on a computer, third-party Disney Plus apps are unreliable. Use a web browser to go straight to the Disney Plus website instead.

Read the original article on Business Insider

How to download your Twitter archive and get a full record of all your tweets, followers, and more

Twitter
You'll need to request your Twitter archive before you can download it.
  • Your Twitter archive includes all your tweets, replies, followers, Lists, and more.
  • To download your Twitter archive, head to the Account menu on the website or in the app.
  • Once you request a copy of your Twitter archive, it might take a few days before you receive it.
  • Visit Insider's Tech Reference library for more stories.

If you're a Twitter power user, you might have thousands of tweets and likes on your account. That can be a lot to sift through just using the website or app.

You can request a full record and archive of all your Twitter activity — all your tweets, photos, followers, and more — by heading to your Account options page on the website or in the app. It might take a while to download depending on how active your account is, but you'll be able to download it on any device.

How to request your Twitter archive

These steps are pretty much the same both on the website and in the mobile app.

1. Head to the Twitter website or open the app and log into your account, if you haven't already.

2. If you're on the website, click the More option in the left sidebar. In the mobile app, tap your profile picture in the top-left corner.

3. Select Settings and privacy.

The options sidebar in the Twitter iPhone app.
Open the "Settings and privacy" menu.

4. Select Your account, and then Download an archive of your data.

Menus in the iPhone Twitter app that let you download an archive of your data.
Head through the Settings menu to find the page that lets you archive your data.

5. You'll have to re-enter your password and a two-factor authentication code. If you don't have two-factor set up, you'll be taken to a different page to enable it first.

6. Select Request archive.

The page in the Twitter mobile app that lets you request your data.
Tap or click the "Request archive" option.

Now you'll have to wait for Twitter to make your archive. When it's done, you'll get a notification on Twitter and an email with a link to it.

An email from Twitter asking the user to download linked data.
Click the highlighted "Download" option.

How to download and see your Twitter archive

Once you get the email or notification from Twitter:

1. Open it up and click download, or head back to the data menu using the steps we described above. You'll have to enter your password and a two-factor authentication code again.

2. Click Download archive, and then click it again on the next page. You'll be given a ZIP file to download — it might take a while, depending on your internet connection and how big it is.

The page in the Twitter mobile app that lets you download your archive.
Download your Twitter archive.

3. Once you download the ZIP file, unzip it and open it.

4. There are a lot of different files and folders inside. The most important are:

  • The file called Your archive.html is a personalized webpage containing the data that Twitter thinks will be most useful to you. This includes all your original tweets (no retweets or replies), your direct messages, the last year-or-so of Likes, your "Moments" and Lists, and a massive amount of information that advertisers have collected about you. You can open this file in nearly any web browser.
The custom webpage that comes included with a Twitter archive file.
The custom HTML page that comes included with a Twitter archive file.
  • Inside of the data folder, you'll find README.txt, a document explaining what every single file in the folder is and what it contains.
  • You'll also see a folder called tweet_media, which has every photo and video you've uploaded to Twitter or retweeted.
The README.txt and tweet_media files in the Twitter Archive.
The highlighted file and folder contain a lot of data.

Most files inside of the archive are JSON files (.js), which you can open in nearly any web browser or word processor. But the easiest way to read your archive is using the HTML file.

Be sure to download your archive within a few days of getting it — after about a week, it'll expire and you'll need to request it again.

Read the original article on Business Insider